Privacy policy
Draft version: this text will still be reviewed by a professional before launch and may change.
This policy explains what data Espertio and this website process, why, and what your rights are. For now, the only data this site collects is the email you give for the waitlist (section 6); the app has not launched yet, and this policy will be updated before it does.
1. Controller
José N., responsible for Espertio. Privacy contact: privacy@espertio.com.
2. What stays on your computer
Your résumé, job descriptions, notes, transcripts, stories and reports are stored on your computer. We do not send them to our servers for storage.
Audio transcription is done locally on your computer. Audio is not sent to our infrastructure.
3. What we keep on our servers
Your email, the status of your subscription or licence, your minute balance and the usage record (amount used, without the content of conversations).
When you use the AI provided by us, the text excerpt and context needed (for example, the question and parts of the résumé or job description) pass through our server only to be forwarded to the AI provider and to deduct the balance. Our intention is not to store that content.
4. Conversations with other people
When transcribing a call, the app handles other people's speech. You are responsible for informing them and for having consent or another legal basis where the law requires it. The app does not persistently record audio by default.
5. Who we share it with
We use providers to run the service: AI providers (such as OpenAI and, as a fallback, Google), voice services (such as OpenAI or ElevenLabs), account and database (Supabase), email delivery, hosting for the site and the server, and, once we charge, a payment provider.
Some of these providers are outside the European Union or your country; in those cases we use the safeguards provided by law, such as standard contractual clauses.
We do not sell your data or use it for advertising.
6. Waitlist
If you join the waitlist, we keep only your email to tell you when the app opens. You can ask us to remove it at any time.
7. Legal basis
We process data to perform the contract with you (account, subscription, balance), with your consent (waitlist), to comply with legal obligations (invoicing) and for legitimate interest (security and abuse prevention).
8. For how long
We keep account data while the account exists and afterwards for the period the law requires for invoicing records. Waitlist emails are kept until launch or until you ask for removal. When you delete your account, we remove the account data, except what the law requires us to keep.
9. Your rights
You can ask for access, correction, deletion, portability of your data, or object to certain processing, by writing to privacy@espertio.com. You can also complain to the data protection authority in your country (for example, the ANPD in Brazil or the national authority in the European Union).
10. Cookies and local storage
This site stores only your language and theme preferences in your browser. For now we do not use tracking or advertising cookies.
11. Security and minors
We use reasonable technical and organizational measures to protect data, but no system is completely secure. The service is not intended for people under 18.
12. Changes
We may update this policy and will notify you of relevant changes.